SUBSCRIPTION

Can I change the frequency of my shipments after my initial order?

Yes, you can adjust your shipment frequency via your account portal. Ensure any changes are made ahead of your next scheduled delivery.

Can I swap the products within my subscription?

Yes, you can swap, add, or remove products within your subscription at any time. Simply log into your account, select the subscription you wish to modify, and choose ‘Edit Products’ to make changes.

Subscription terms

Please review our subscription terms and conditions on our website for detailed information on billing, renewal, and cancellation policies.

How do I create a subscription?

To create a subscription, select the subscription option on the product page and follow the guided checkout process. You will then be able to configure your subscription settings in your account.

How do I cancel my subscription?

To cancel your subscription, log into your Member account portal and follow the cancellation instructions. Cancellation must be requested at least 7 days before your next delivery. Once approved, your subscription will be canceled and any...

Can I use additional discounts on my subscription orders?

Additional discounts may be available on subscription orders based on current promotions. Please check our website for the latest offers and terms.

Can the products within my subscription vary?

Yes, you have the flexibility to modify the products within your subscription at any time via your account portal.

How do I log in and manage my subscription?

Log into your Member account portal using your email address. You will receive a 4-digit passwordless login code via email (and text if registered). Once logged in, manage your subscriptions, view orders, and update your details.