What happens if my payment fails?Updated a month ago

If your payment fails, don’t worry, the system will automatically retry the charge after a short period. You’ll also receive an email notification so you can update your payment details in your account portal. Once your payment is successful, your order or subscription will resume as normal.

How to update your payment method:
You can add a new credit card from the billing section of your Customer Portal account.

1. Log in to the Customer Portal and click Edit beside the billing section.

2. Click Edit under the credit card you want to update.

3. Make the necessary changes and click Save changes.