FREQUENTLY ASKED QUESTIONS
Subscription terms
Our subscriptions are designed to be flexible and easy to manage. You’ll be billed automatically each month, and your order will renew unless you decide to cancel. You can skip, modify, or cancel your subscription anytime through your account portal.
Do you offer a money-back guarantee?
Do you offer a money-back guarantee?. Yes! We want you to feel confident trying Biocol. That’s why we offer a money-back guarantee on all of our products; 30 days for most products and 90 days for some of our more intensive health programs. If you’re
How do I get in touch with Customer Support?
You can contact our Customer Support team via email at [email protected] or by submitting a request through our contact form. If you’d like to edit, skip your order, pause or cancel your subscription, you have full control directly in your account
Who can I contact for Wholesale or PR information?
For wholesale partnerships or PR inquiries, please email our team at [email protected]. Let us know about your brand or media platform, we’ll get back to you within 1–3 business days.