Since March, we are proud to say we are a subscription-based company, because we truly believe consistency is the key with our products. To keep you on track, we deliver every month to your doorstep. Our Monthly subscriptions are designed to be flexi

Subscription terms

Do you offer a money-back guarantee?. Yes! We want you to feel confident trying Biocol. That’s why we offer a money-back guarantee on all of our products; 30 days for most products and 90 days for some of our more intensive health programs. If you’re

Do you offer a money-back guarantee?Yes! We want you to feel confident trying Biocol. That&#x2019;s why we offer a money-back guarantee on all of our products; 30 days for most products and 90 days for some of our more intensive health programs. If you&#x2019;re not happy, simply contact us within the guarantee window for your particular product and we&#x2019;ll refund your purchase.Why do some products have a 90-day guarantee instead of 30 days?A few of our more advanced, higher-potency programs are designed to deliver their best results over time. For these products, some customers start experiencing benefits as early as 1 month in, but we recommend minimum 3-6 months for your body to fully experience the benefits. Because of this, we extend the guarantee to 90 days for these products to give you enough time to properly evaluate how the program is working for you.Which products have the 90-day guarantee?Something&#xAE; for a Liver Reset and Something&#xAE; for Liver Health are covered by the 90-day money-back guarantee, These products are included in our &apos;Fatty Liver Protocol and &apos;Biomarker Transformation Protocol&apos; All other products fall under the 30-day money-back guarantee.How do I request a refund?You can contact us at <a href="mailto:hello@biocollabs.com" id="isPasted">hello@biocollabs.com</a> within 30 days (or 90 days, for applicable products) of the order date if, after using the product for the recommended duration, you have not seen the expected results (including in relevant bloodwork or biomarkers, where applicable), or if the product has caused an adverse reaction such as illness or an allergic response.We strongly suggest consulting with your health practitioner before using our products if you have allergies, and or using prescription medication.

Do you offer a money-back guarantee?

You can contact our Customer Support team via email at hello@biocollabs.com or by submitting a request through our contact form . Our AI bot is here to help you directly with your questions. If it’s unable to resolve your request or you’d prefer to s

How do I get in touch with Customer Support?

For wholesale partnerships or PR inquiries, please send an email to finance@biocollabs.com with the necessary information and details about your business. Let us know about your brand or media platform, Once we receive your application, our team will

Who can I contact for Wholesale or PR information?

Biocol Labs Support

FREQUENTLY ASKED QUESTIONS

What are the different subscription plans?

How do I log in and manage my subscription?

Do you offer one-time purchases?

Can I change the frequency of my shipments after my initial order?

How do I become a subscriber?

How do I cancel my subscription?

Can I use additional discounts on my subscription orders?

What if I need to take a break?

What happens if my payment fails?

SUBSCRIPTION MANAGEMENT

Are your remedies all natural?

What are the detox ingredients?

How do I take detox?

Who should use detox?

How does it work?

What is detox?

Are your products FDA approved?

Who regulates your products?

Are your products regulated?

Where do you source and manufacture your products?

Who should take Something® for Liver Health?

Who should take Something® for a Liver Reset?

Who is the Fatty Liver Protocol for?

When will I start feeling effects from the detox formula?

When will I start feeling effects with the Fatty Liver Protocol?

When will I start feeling effects with Something for Liver Health?

PRODUCTS & INGREDIENTS

Can I combine different products?

Can I take your products while I am pregnant or breastfeeding?

Can I use your remedies if I’m on other medications?

Why do you use glass ampoules?

How do you open the ampoule?

Can i have an occasional drink during the detox?

HEALTH & SAFETY

How quickly will my order arrive?

From where will my order be shipped?

What should I do if I've placed an order incorrectly?

What if I haven’t received my order?

What if my shipping indicates 'delivered,' but I haven't received it?

What if my shipment is lost in transit?

How are duties and taxes handled?

Can I change the order date of my shipment after my initial order?

Available Payment Methods

ORDERS & DELIVERY

What is your return policy?

Can I cancel my order after it has been placed?

What should I do if I receive a damaged item?

RETURNS & CANCELLATIONS

Get in touch!

Collaboration enquiry

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CONTACT & PARTNERSHIP