Biocol Labs Support

<p id="isPasted">We manufacture our products in Portugal and The Netherlands under strict European quality and safety standards.</p><p>All ingredients are sourced from reputable, audited suppliers to ensure purity, consistency, and compliance with both EU and U.S. FDA regulations.</p>

We source ingredients from reputable suppliers and manufacture our products in certified facilities to ensure high quality.

Where do you source and manufacture your products?

PRODUCTS & INGREDIENTS

Subscription terms

Do you offer a money-back guarantee?

How do I get in touch with Customer Support?

Who can I contact for Wholesale or PR information?

FREQUENTLY ASKED QUESTIONS

How quickly will my order arrive?

From where will my order be shipped?

What should I do if I've placed an order incorrectly?

What if I haven’t received my order?

What if my shipping indicates 'delivered,' but I haven't received it?

What if my shipment is lost in transit?

How are duties and taxes handled?

Can I change the order date of my shipment after my initial order?

ORDERS & DELIVERY

What is your return policy?

Can I cancel my order after it has been placed?

What should I do if I receive a damaged item?

RETURNS & CANCELLATIONS

Are your remedies all natural?

What are the detox ingredients?

How do I take detox?

Who should use detox?

How does it work?

What is detox?

Are your products FDA approved?

Who regulates your products?

Are your products regulated?

Who should take Something® for Liver Health?

Who should take Something® for a Liver Reset?

When will I start feeling effects with Something for a Liver Reset?

When will I start feeling effects with Something for Liver Health?

When will I start feeling effects with Something for a Detox Week?

How do I log in and manage my subscription?

Can I swap the products within my subscription?

Can I change the frequency of my shipments after my initial order?

How do I become a subscriber?

How do I cancel my subscription?

Can I use additional discounts on my subscription orders?

What if I need to take a break?

What happens if my payment fails?

SUBSCRIPTION MANAGEMENT

Can I combine different products?

Can I take your products while I am pregnant or breastfeeding?

Can I use your remedies if I’m on other medications?

Why do you use glass ampoules?

How do you open the ampoule?

Can i have an occasional drink during the detox?

HEALTH & SAFETY

Get in touch!

Collaboration enquiry

When will you respond to my enquiry?

CONTACT & PARTNERSHIP

Where do you source and manufacture your products?Updated a month ago